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All About
Business Plans
WHAT IS A BUSINESS PLAN?
A business plan is any plan that
works for a business to look ahead, allocate resources,
focus on key points, and prepare for problems and opportunities. Unfortunately,
many people think of business plans only for starting a new business or applying
for business loans. But they are also vital for running a business, whether or
not the business needs new loans or new investments. Businesses need plans to
optimize growth and development according to priorities.
WHO NEEDS A BUSINESS PLAN?
(A) You need a business plan if you’re running a business. A business plan is
like a map and a compass for a business. Without it you’re traveling blind. With
a plan you set objectives, establish priorities, and provide for cash flow.
(B) You need a business plan to establish your intent of making a profit and
establishing the legitimacy of your business under the Tax Code.
(C) You need a business plan if
you’re applying for a business loan. Most banks require it, and even those that
don’t strictly require it expect it. They expect it to be a summary of the
business, with some predictable key points.
(D) You need a business plan if
you’re looking for business investment. The plan won’t get you the investment,
but not having a plan will mean you won’t get investment. Investors require a
business plan. They invest in the people, the idea, the track records, the
market, the technology, and other factors; but they look to the business plan to
define and explain the business.
(E) You need a business plan if
you’re working with partners. The business plan
defines agreements between partners about what’s going to happen.
(F) You need a business plan to communicate with a management team. The
day-to-day business routine is distracting, problems come up, opportunities
appear, and commitments should be followed and tracked. How do you know where
you are in business without establishing where you started and where you
intended to go? How can people commit to a plan they can’t see?
(G) You need a business plan to
sell a business, or to set a value on a business for tax or other purposes such
as estate planning, or divorce.
Sadly, many of the people who need
a plan don’t know they need it. They get trapped by the myths of business
planning. They don’t realize that plans are not just for start-ups, loans, or
investment. They don’t realize that business plans are easier to develop than
most people think To succeed in business you simply must plan the steps, set
priorities, allocate resources, and manage the cash. Sure, some people say they
don’t plan, but if they’re successful then they’re actually always planning in
their heads. And you can keep that plan in your head if your business is very
simple, cash flow is always adequate, and you don’t work with other people, and
you don’t need to communicate your business plan with other people either.
Don't accept disadvantages in business. Don't try to run without a plan. Doing a
plan is
probably much easier than you think, and much more valuable.
WHAT SHOULD A BUSINESS PLAN CONTAIN?
Basic Company Information
A standard business plan outline
includes a chapter topic on your company. You may not need to include this
chapter if you are writing an internal plan. However, any outsiders reading your
plan will want to know about your company before they read about products,
markets, and the rest of the story.
Summary Paragraph
Start the chapter with a good
summary paragraph that you can use as part of a summary memo or a loan
application support document. Include the essential details, such as the name of
the company, its legal establishment, how long it's been in existence, and what
it sells to what markets.
Legal Entity and Ownership
In this paragraph, describe the
ownership and legal establishment of the company. This is mainly specifying
whether your company is a corporation, partnership, sole proprietorship, or some
other kind of legal entity, such as a limited liability partnership. You should
also explain who owns the company, and, if there is more than one owner, in what
proportion.
If your business is a corporation, specify whether it is a C (the more standard
type) or an S (more suitable for small business without many different owners)
corporation. Also, of course, specify whether it is privately owned or publicly
traded.
Many smaller businesses, especially service businesses, are sole proprietor
businesses. Some are legal partnerships. The protection of incorporating is
important, but sometimes the extra legal costs and hassles of turning in
corporate tax forms with double-entry bookkeeping are not worth it. Professional
service businesses, such as accounting or legal or consulting firms, may be
partnerships, although that mode of establishment is less common these days. If
you're in doubt about how to establish a start-up company, consult a business
attorney.
Locations and Facilities
Briefly describe offices and
locations of your company, the nature and function of each, square footage,
lease arrangements, etc.
If you are a service business, you probably don't have manufacturing plants
anywhere, but you might have Internet services, office facilities, and telephone
systems that are relevant to providing service. It is conceivable that your
Internet connection, as one hypothetical case, might be critical to your
business.
If you're a retail store, then your location is probably a critical factor, so
explain the
location, traffic patterns, parking facilities, and possibly customer
demographics as they relate to the specific location (your Market Analysis goes
elsewhere, but if your shopping center location draws a particular kind of
customer, note that here).
If you are manufacturing, then you may have different facilities for production,
assembly, and various offices. You may have manufacturing and assembly
equipment, packing equipment, docks, and other facilities.
Depending on the nature of your plan, its function and purpose, you may want to
include more detail about facilities as appendices attached to your plan.
For example, if your business plan is intended to help sell your company to new
owners, and you feel that part of the value is the facilities and locations,
then you should include all the detail you can. If you are describing a
manufacturing business for bankers or investors, or anybody else trying to value
your business, make sure you provide a complete list and all necessary detail
about capital equipment, land, and building facilities. This kind of information
can make a major difference to the value of your business.
What's a Start-up Plan?
A simple start-up plan includes a
summary, mission statement, keys to success, market
analysis, and break-even analysis. This kind of plan is good for deciding
whether or not to proceed with a plan, to tell if there is a business worth
pursuing, but it is not enough to run a business with.
Is There a Standard Business Plan?
A normal business plan (one that
follows the advice of business experts) includes a standard set of elements.
Plan formats and outlines vary, but generally a plan will include component s
such as descriptions of the company, product or service, market, forecasts,
management team, and financial analysis.
Is There A Standard Outline?
If you have the main components,
the order doesn't matter that much, but here's an outline:
1. Company Description: Legal establishment, history, start-up plans, etc.
2. Product or Service: Describe what you're selling. Focus on customer benefits.
3. Market Analysis: You need to know your market, customer needs, where they
are, how to
reach them, etc.
4. Strategy and Implementation: Be specific. Include management responsibilities
with
dates and budget.
5. Management Team: Include backgrounds of key members of the team, personnel
strategy,
and details.
6. Financial Plan: Include profit and loss, cash flow, balance sheet, break-even
analysis, assumptions etc.
7. Executive Summary: Write this last. It's just a page or two of highlights.
You can view a standard business
plan format that can be copied here.
WHAT ARE THE DIFFERENT TYPES OF
BUSINESS PLANS?
Business plans are also called
strategic plans, investment plans, expansion plans, operational plans, annual
plans, internal plans, growth plans, product plans, feasibility plans, and many
other names. These are all business plans.
In all these different varieties of business plan, the plan matches your
specific situation. For example, if you're developing a plan for internal use
only, not for sending out to banks or investors, you may not need to include all
the background details that you already know. Description of the management team
is very important for investors, while financial history is most important for
banks.
Some of these specific case differences lead to different types of plans:
(A) The most standard business plan is a start-up plan, which defines the steps
for a new business. It covers standard topics including the company, product or
service, market, forecasts, strategy, implementation milestones, management
team, and financial analysis. The financial analysis includes projected sales,
profit and loss, balance sheet, cash flow, and probably a few other tables. The
plan starts with an executive summary and ends with appendices showing monthly
projections for the first year.
(B) Internal plans are not intended for outside investors, banks, or other third
parties. They might not include detailed description of company or management
team. They may or may not include detailed financial projections that become
forecasts and budgets. They may cover main points as bullet points in slides
(such as PowerPoint slides) rather than detailed texts.
(C) An operations plan is normally an internal plan, and it might also be called
an internal plan or an annual plan.
It would normally be more detailed on specific implementation milestones, dates,
deadlines, and responsibilities of teams and managers.
(D) A strategic plan is usually also an internal plan, but it focuses more on
high-level options and setting main priorities than on the detailed dates and
specific responsibilities. Like most internal plans, it wouldn’t include
descriptions of the company or the management team. It might also leave out some
of the detailed financial projections. It might be more bullet points and slides
than text.
(E) A growth plan or expansion plan or new product plan will sometimes focus on a
specific area of business, or a subset of the business. These plans could be
internal plans or not, depending on whether or not they are being linked to loan
applications or new investment. For example, an expansion plan requiring new
investment would include full company descriptions and background on the
management team, as much as a start-up plan for investors. Loan applications
will require this much detail as well. However, an internal plan, used to set
the steps for growth or expansion funded
internally, might skip these descriptions. It might not include detailed
financial projections for the whole company, but it should at least include
detailed forecasts of sales and expenses for the company.
(F) A feasibility plan is a very simple start-up plan that includes a summary,
mission statement, keys to success, basic market analysis, and preliminary
analysis of costs, pricing, and probable expenses. This kind of plan is good for
deciding whether or not to proceed with a plan, to tell if there is a business
worth pursuing.
WHAT MAKES A GOOD PLAN?
Is it the length of the plan? The information it covers? How well it's written,
or the brilliance of its strategy. No.
The following illustration shows a business plan as part of a process. You can
think about the good or bad of a plan as the plan itself, measuring its value by
its contents. There are some qualities in a plan that make it more likely to
create results, and these are important. However, it is even better to see the
plan as part of the whole process of results, because even a great plan is
wasted if nobody follows it.
Planning is a Process, Not Just a Plan
A business plan will be hard to implement unless it is simple, specific,
realistic and complete. Even if it is all these things, a good plan will need
someone to follow up and check on it. The plan depends on the human elements
around it, particularly the process of commitment and involvement, and the
tracking and follow-up that comes afterward.
Successful implementation starts with a good plan. There are elements that will
make a plan more likely to be successfully implemented. Some of the clues to
implementation include:
1. Is the plan simple? Is it easy to understand and to act on? Does it
communicate its contents easily and practically?
2. Is the plan specific? Are its objectives concrete and measurable? Does it
include specific actions and activities, each with specific dates of completion,
specific persons responsible and specific budgets?
3. Is the plan realistic? Are the sales goals, expense budgets, and milestone
dates realistic? Nothing stifles implementation like unrealistic goals.
4. Is the plan complete? Does it include all the necessary elements?
Requirements of a business plan vary, depending on the context. There is no
guarantee, however, that the plan will work if it doesn't cover the main bases.
Use of Business Plans
Too many people think of business
plans as something you do to start a company, apply for a loan, or find
investors. Yes, they are vital for those purposes, but there's a lot more to it.
Preparing a business plan is an organized, logical way to look at all of the
important aspects of a business. First, decide what you will use the plan for,
such as to:
* Define and fix objectives, and programs to achieve those objectives.
* Create regular business review and course correction.
* Define a new business.
* Support a loan application.
* Define agreements between partners.
* Set a value on a business for sale or legal purposes.
* Evaluate a new product line, promotion, or expansion.
No Time to Plan? A Common Misconception
"Not enough time for a plan,"
business people say. "I can't plan. I'm too busy getting things done." A
business plan now can save time and stress later.
Too many businesses make business plans only when they have to. Unless a bank or
investors want to look at a business plan, there isn't likely to be a plan
written. The busier you are, the more you need to plan. If you are always
putting out fires, you should build fire breaks or a sprinkler system. You can
lose the whole forest for too much attention to the individual trees.
Keys to Better Business Plans
* Use a business plan to set concrete goals, responsibilities, and deadlines to
guide your business.
* A good business plan assigns tasks to people or departments and sets
milestones and deadlines for tracking implementation.
* A practical business plan includes 10 parts implementation for every one part
strategy.
* As part of the implementation of a business plan, it should provide a forum
for regular review and course corrections.
* Good business plans are practical.
Business Plan "Don'ts"
* Don't use a business plan to show how much you know about your business.
* Nobody reads a long-winded business plan: not bankers, bosses, nor venture
capitalists. Years ago, people were favorably impressed by long plans. Today,
nobody is interested in a business plan more than 50 pages long. |